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RETURN POLICY
If you wish to return a new product, you must receive a Return Authorization from us. There will be a 15% restocking charge and shipping will be at your expense. We can only refund shipping costs if the return is a result of our error. Please e-mail within 15 days of receipt to alert us of your return and to tell us the reason for your dissatisfaction. Your satisfaction is most important to us.
WARRANTY POLICY
If you wish to send us a tool for warranty repair, please package it with a copy of the original purchase receipt, a description of the problem, along with your name, address and phone number. We will honor all of our manufacturer¹s warranty policies and repair or replace the tool under their specified terms.
If you send merchandise which is not covered under warranty, that merchandise will be returned unrepaired and customer will be responsible for all shipping and handling charges associated with the cost of returning the item. Return authorization number must be clearly marked on outside of package. Please package the merchandise carefully and send it to:
Live Oak Construction Supply, Inc.
351 Pike Blvd • Lawrenceville, GA 30045
info@liveoaksupply.comphone: 770.963.3000
fax: 770.963.3136
Toll free: 1.800.783.3570
PRIVACY POLICY
Live Oak Construction Supply, Inc. does not sell, rent, or loan any identifiable information regarding its customers to any third party.· Live Oak Construction Supply, Inc. will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. Examples of such information are: name, postal address, email address, phone number, birthdays, and product commentary.· Live Oak Construction Supply, Inc. does not and cannot use cookies to retrieve personal information about you from your computer unless such information was knowingly and willingly provided by you. |
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